How to Cancel AI App Subscriptions (Step by Step)

Cancelling AI companion subscriptions can be tricky. Apps often hide the cancellation process or make it unnecessarily complex. Here's how to cancel the most popular services.

Before You Cancel

Check Your Billing Cycle

Download Your Data

Some apps let you export conversation history:

iOS App Store Subscriptions

Most AI companion apps use Apple's subscription system:

Steps:

1. Open **Settings** app on iPhone/iPad

2. Tap your **Apple ID** at the top

3. Select **Subscriptions**

4. Find your AI companion app

5. Tap **Cancel Subscription**

6. Confirm cancellation

Alternative Method:

1. Open **App Store**

2. Tap your **profile picture** (top right)

3. Select **Subscriptions**

4. Find and cancel the app

Android Google Play Subscriptions

Steps:

1. Open **Google Play Store**

2. Tap **Menu** (three lines) > **Subscriptions**

3. Find your AI companion app

4. Tap **Cancel subscription**

5. Follow the prompts

Alternative:

1. Go to **play.google.com/store/account/subscriptions**

2. Sign in to your Google account

3. Find and cancel the subscription

Web-Based Subscriptions

Replika (Web):

1. Log into your account at replika.ai

2. Go to **Settings** > **Account**

3. Click **Manage Subscription**

4. Follow cancellation prompts

Character.AI Plus:

1. Log into character.ai

2. Click your **profile** > **Settings**

3. Go to **Subscription** tab

4. Click **Cancel subscription**

PayPal Subscriptions

If you paid through PayPal:

Steps:

1. Log into **PayPal.com**

2. Go to **Settings** > **Payments**

3. Click **Manage automatic payments**

4. Find the AI app and click **Cancel**

Common Cancellation Tricks to Avoid

"Pause" Instead of Cancel

Some apps offer to "pause" your subscription instead of cancelling. This usually just delays the charge.

Retention Offers

Apps might offer discounts to keep you subscribed. Only accept if you genuinely want to continue.

"Survey Required"

Some apps require feedback surveys before cancelling. You can usually skip these.

App-Specific Instructions

Replika:

Anima:

Chai:

Romantic AI:

What Happens After Cancellation

Immediate Effects:

Data Retention:

Getting Refunds

App Store Refunds:

1. Go to **reportaproblem.apple.com**

2. Sign in with your Apple ID

3. Find the subscription charge

4. Select **"I'd like to request a refund"**

5. Explain your reason

Google Play Refunds:

1. Go to **play.google.com/store/account**

2. Find the purchase

3. Click **Report a problem**

4. Select **"I'd like to request a refund"**

Success Tips:

Preventing Future Issues

Before Subscribing:

Red Flags:

If You're Having Trouble

Contact App Support:

Most apps have customer service that can help with cancellations:

Dispute with Bank:

If an app won't cancel your subscription:

1. Contact your bank or credit card company

2. Dispute the charges as unauthorized

3. Block future charges from the merchant

The Bottom Line

Cancelling AI companion subscriptions is usually straightforward through your device's app store. The key is knowing where to look and not falling for retention tricks.

Always cancel at least 24 hours before your next billing cycle to avoid additional charges.

*Having trouble cancelling a specific app? [Email us](mailto:hello@companioninsight.com) and we'll help you through the process.*